SITU · Customer Care
Contact Us
SITU is independently run —
every message is read and responded to with care.
General Enquiries
For questions about our products, collections, or anything else — we are happy to hear from you.
Orders & Returns
For enquiries about an existing order, shipping status, or return requests, please include your order number in your message so we can assist you promptly.
For full details on our return process, please visit our Return & Refund Policy page.
Before You Write
You may find a quick answer in our FAQs — covering shipping times, sizing, jewelry care, and more.