SITU · Customer Care

Jewelry Care


Before wearing, return to yourself.
Every stone carries time. How you care for it reflects how you care for yourself.

The Ritual

Each SITU piece is accompanied by a care card and a silver polishing cloth. Before wearing, we invite you to take a moment with your jewelry — not just to clean it, but to reconnect.

Place your jewelry on the white crystal.
Let your mind settle alongside it — gently.

Sometimes,
what truly needs restoring
is within.
Daily Care

Minerals are formed over millions of years and carry the earth's energy within them. With simple daily care, your piece will retain its natural luster and integrity.

Avoid prolonged contact with water, humidity, and perfume · Remove before bathing, swimming, or exercising · Apply cosmetics, lotions, and perfume before putting on your jewelry · Handle each piece gently — stones and pearls can be sensitive to impact.

Sterling Silver Care

Where specified in the product description, SITU pieces are made with 925 sterling silver. Silver naturally oxidizes over time when exposed to air and moisture — this is a sign of authenticity, not damage.

A silver polishing cloth is included with every SITU order. Use it to gently buff the silver elements in a single direction to restore their original shine.

Avoid using chemical jewelry cleaners or ultrasonic cleaners on pieces containing natural stones or pearls, as these may damage the stones.

Crystal & Pearl Care

Natural crystals and freshwater pearls are porous and delicate. To preserve their surface and energy:

Wipe gently with a soft dry cloth after wearing · Avoid prolonged sun exposure — some crystals may fade with excessive light · Keep away from harsh chemicals including cleaning products and hairsprays · Do not submerge in water, especially pieces containing pearls or silver elements

Storage

When not in use, store your jewelry in a cool, dry place away from direct sunlight. Keep pieces separated to avoid scratching — each mineral has its own hardness, and contact between different stones may cause surface damage over time.

Store your piece in its original SITU pouch or box to protect both the stone and the silver components.